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Georgetown Main Campus Academic Housing | 103 Harbin Hall | Washington, DC 20057 | ph (202) 687-4560 |
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Is this the first time CHARMS is being used?
No. CHARMS has been in place since the summer of 2004. By all accounts, it has been very successful. The development of CHARMS was based on staff and student input that suggested that giving incoming first year students the option of selecting their own roommates would make for a more enjoyable first year at Georgetown. If you have any difficulty using CHARMS, questions about the system that aren't addressed elsewhere in the documentation, suggestions for improvement, etc., please be sure to let us know.
I have been accepted into a Living Learning Community. Should I still complete CHARMS?
No. If you have been accepted into a e Living and Learning community, you should not enter the second part of CHARMS. If you have not already been informed of your status, please check with the New Student Guide for response dates. Any questions about your status should be directed to the program administrator.
I can see where some students would want to search for a roommate, but I'd rather avoid the process altogether. What can I do?
Just go to the CHARMS main menu and click on the link that reads "Remove yourself from the roommate matching process." After confirming the screen that follows, you will be removed from the CHARMS process - you will not have to select a roommate, and you will not be visible to anyone else searching for a roommate. The Housing Services staff will use your living preference questionnaire to match you with another student to form a roommate pair based on your common living preferences.
I understand that I can send messages to other students through CHARMS, but how does it work? Is it like Instant Messenger?
Not exactly. When you send a message to another student, CHARMS generates an email to that student's GUMail account (their @georgetown.edu address). The email informs the student that they have a message waiting, and they will see a link to the message room you two share privately within CHARMS. That student can log into the message room, read the message and respond back if desired. Since all the messages go to your @georgetown.edu address, it's important that you have your email address set up.
I've started searching for a roommate, but I feel overwhelmed by the process. What can I do?
No problem. Just go to the CHARMS main menu and click on the link that reads "Remove yourself from the roommate matching process." After confirming the screen that follows, you will be removed from the CHARMS process - you will not have to select a roommate and you will not be visible to anyone else searching for a roommate. The Housing Services staff will use your living preference questionnaire to match you with another student to form a roommate pair based on your common living preferences.
The deadline for the roommate matching process is almost here, and I don't have a roommate yet. What should I do?
Don't worry. If you don't have a roommate by the time that CHARMS ends, the Housing Services staff will use your living preference questionnaire to match you with another student to form a roommate pair based on your common living preferences.
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If I don't participate in the CHARMS process, does that mean that I will not have a roommate when I get to Georgetown?
That is not correct. You should count on having a roommate when you get to Georgetown. Either you will choose your own roommate through CHARMS or the Housing Staff will assign you a roommate.
I have been matched with a roommate through CHARMS, but now I've changed my mind and no longer want to live with this student. Can you break up the roommate pair so that I can start over?
As a rule, you should consider a roommate match made through CHARMS to be final. Breaking the roommate pair is unfair to one if not both students, as you will both have to start the process over with limited time left before the deadline. In addition, all other invitations to or from the students would have already been cancelled. Make sure that you are satisfied with the student you are matching yourself with before the roommate invitation is ultimately accepted.
Only in extreme circumstances will a roommate pair be dissolved. Both students have to notify the office in writing requesting the dissolution. At that point, both students will be reassigned to different roommates by the Housing Services staff.
Why can't I see names or email addresses of the other students while I am searching?
We want to protect the anonymity of all of the students during the CHARMS process. We want students to be able to extend, accept or decline invitations without having to worry about rubbing another student the wrong way.
Once I have made my roommate match, will I be able to continue exchanging messages with other students I met in the process?
No. Once you made a match, you will no longer be able to use the CHARMS program. If there are students who you want to continue to communicate with, you will need to exchange contact information with them before a final match is made.
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